Office 2010

Outlook 2010 Stuck in Safe Mode

Outlook 2010 would start in safe mode every time.

This was caused by Microsoft patch KB3114409 released in December 2015.

Removal of the patch resolves the problem.

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Posted by Admin - December 20, 2015 at 8:51 am

Categories: Office, Office 2010, Outlook, Outlook 2010   Tags:

Word 2010 incorrect spacing

We had a problem with a new computer having problems with the spacing in word 2010.  If the same document was opened on another computer also running Win7 and Word 2010 the problem did not occur.  Other computers would fit the doc on 2 pages, when the problem computer would use 4 pages.

This was not fixed by modifying the usual style and paragraph settings.  We narrowed the problem down to an issue with the Lucida Sans font, when set to bold.

Problem was resolved by:

1) uninstalling Corel Win DVD which ships preinstalled on HP PC’s

2) copying over the Lucida Sans font from another PC > right click > install

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Posted by Admin - November 8, 2011 at 9:27 am

Categories: Office 2010   Tags:

Install Office 2010 ADMX GPO

Best to create a central store (in Sysvol), but must make sure the the contents of the local store are copied to the central store as well as the new Office ADMX files.

Some good instructions can be found in the following two links:

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Posted by Admin - October 20, 2011 at 11:58 am

Categories: Office 2010, Outlook 2010, Windows 2008R2   Tags:

Outlook 2010 Keeps Prompting For Password

Outlook 2010 configured to get email from a Exchange 2007 server was prompting for credentials every time it was 1st opened, even when on the LAN.  This 1st happened after the users domain password was changed.

The problem was found to be cached passwords on a Windows 7 laptop.

To resolve:

Open Control Panel > User Accounts > Manage Your Credentials > Look under Generic Credentials.

Edit: MS.Outlook:username@domainname:PUT and change the password.

There was another entry for the domain that I completely deleted.


Deleting the entry mentioned above may also resolve the problem?  However that was not tested.

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Posted by Admin - April 22, 2011 at 8:13 am

Categories: Office 2010, Outlook, Outlook 2010   Tags:

Office 2010 Detect and Repair

In Office 2010 the Detect and Repair option has been removed from within the office products.

To run a repair > open control panel > programs and features (add/remove programs in XP) > find MS Office 2010 > select change button > select repair.

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Posted by Admin - April 9, 2011 at 7:52 am

Categories: Office, Office 2010   Tags: